Support & Assistance

If you’re an existing Paragon Web client — use this page for ongoing support.

If you’re not yet a client or have an urgent website issue — please use *Get Help Now* instead. We’ll review and send you a quote before any work begins.

General Support

Request Support
For existing clients needing help with websites, hosting, or services.

GET SUPPORT

Emergency

Urgent Website Issue
Site down, hacked, or business-critical outage.

GET HELP NOW

Pre-Support

Before You Contact Support
Answers to common questions and timelines.

PRE - SUPPORT

“Before You Contact Support”

Typical response time: same business day / next business day
Emergency issues are prioritized
Billing questions require invoice or domain name
Please include your domain name
Describe what changed before the issue
Screenshots help speed things up

New customers or urgent website problems:
Please use the Get Help Now form.

Paragon Web provides hands-on technical support for websites, hosting, and digital services we manage. We don’t outsource support, and every request is reviewed by a technician familiar with your setup.

Still need help?

👉 Request Support

GET HELP NOW

Infrastructure, security, and performance. Handled at the root level, not with band-aids.

Managed WordPress Infrastructure

Request Technical Consultation Emergency Repair

Support & Assistance

General Support

Emergency

Pre-Support

“Before You Contact Support”

Still need help?

Infrastructure

Security

Performance

Recovery